
Even if you can keep from losing your head from pre-orders and add-ons at GS / EB, you still can’t deny that some of those are pretty nasty places to shop at. To use some of David Jaffe’s words (censored):
“Would it hurt EB to put on an even SEMI professional front for the consumer? Would it hurt if they cleaned the carpet once in a while to remove the stains and the smell of day old nerd sweat? And would it hurt if the walls were not 80% filled with semi-damaged used game cases that were covered with unattractive stickers that made the products look like you were buying something at a garage sale?” [Read more Jaffe here]
Heh, nerd sweat. Anyways, you’ve got to admit, he has a point. Should something that cost around $50 look like it’s been touched by every single greasy hand in the food court? And that’s after the game box’s been covered with price stickers. What’s shrink wrap for? What happened to new is new, not because the label says so?
After working in one of these stores for a while, I got to thinking that things needed to change. I said to myself, “If Nintendo has their way, and it looks like they will, a lot of casual players are going to enter the market, so unless GS / EB shapes up, it’s going the way of the dinosaurs.” I started dreaming up designs for a new store, Starbucks-like, dark wood colored, lots of glass, with huge LCD TV, and interactive set-ups. I thought about how to let customers browse freely and yet not have to worry about the bad eggs stealing product of the shelves (Microsoft Surface). Profit would come mostly from low cost commodities like video game centric trinkets, keychains, posters, t-shirts and stuff.
Looks like someone had the same idea. I got the chance to go to a Play N Trade over the weekend, and wow, was it nice. I’d say it’s about 80% of what I’d envisioned, though Play N Trade started in 2001, so they beat me to it, but that’s cool. It would have taken me years to get the money. Play N Trade’s a franchise chain and it’s retail different from the rest. Just look at the picture of the wall. They even let you try out new games in the store. If you have one of these in your area, definitely go check it out.